At Greater Heights Living, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to comply with recognised accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1 AA. What We Are Doing

We regularly review and improve our website’s user interface and code to enhance accessibility (including keyboard navigation, alt text for images, ARIA labels, meaningful link text, sufficient color contrast, etc.).

We test our site with a variety of assistive technologies (screen readers, magnifiers, speech recognition tools) and browsers.

We provide text alternatives for non-text content and ensure that dynamic content updates are announced to assistive technologies.

We aim to make our site fully responsive so it works on desktop and mobile devices, and supports zooming and resizing of text.

We invest in training our web development and content teams on accessibility best practices.

Known Limitations Despite our efforts, there may be areas of the site that do not yet fully conform to WCAG 2.1 AA standards. Some common limitations may include:

Third-party content, plugins or embedded resources over which we do not have full control

Older files or documents (e.g., PDFs) uploaded prior to our accessibility program

Rapidly updated pages or features where accessibility review may lag behind

Feedback and Contact Information We welcome your feedback on the accessibility of our Site. If you encounter any barrier or difficulty while using the Site or have suggestions for improvement, please contact us at: Email: IndependentHousing@greaterheightsliving.com Phone: (707) 679-0179 Please be sure to include:

The web page URL or feature where the issue occurred

A description of the problem or barrier you encountered

Your name (optional) and preferred method of contact We will strive to respond within [for example] 5 business days and provide a timeline for remedying the issue.

Compatibility with Browsers and Assistive Technology Our website is designed to be compatible with major modern browsers (Chrome, Firefox, Safari, Edge) and with assistive technologies such as JAWS, NVDA, VoiceOver, and screen magnifiers. Please ensure your software is up to date for best results. Ongoing Efforts Accessibility is an ongoing priority for us. We continuously evaluate updates, plan improvements in each development cycle, and monitor for compliance changes in standards or legislation. Thank you for visiting our website and for your feedback in helping us make the experience better for everyone.